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The author
Darrell Rigby is a director in the Boston office of Bain & Company and heads the firm's Global Retail practice. He joined the global business consulting firm in 1978 and specializes in corporate strategy and global retailing. In 1993, Mr. Rigby founded and launched Bain's Management Tools Survey, a global survey on the usage, satisfaction and effectiveness of several widely used management tools among a broad range of senior executives.
 Read more about the author
Contact
Contact Cheryl Krauss at (646) 562-7863 for more information about the Management Tools & Trends Survey or to request an interview with Darrell Rigby.
The concept
In 1993, Bain & Company launched a multiyear search project to gather facts about the use and performance of management tools. Our objectives remain to provide managers with:
- An understanding of how their current application of these tools and subsequent results compare with those of other organizations across industries and around the globe.
- Information they need to identify, select, implement and integrate the right tools to improve their own company's performance.
We interview senior managers and conduct literature searches to identify 25 of the most popular and pertinent management tools. The tools are defined in Management Tools: An Executive's Guide and Bain conducts detailed surveys to examine managers' use of tools and success rates. We also conduct one-on-one follow-up interviews to further probe the circumstances under which tools are most likely to produce desired results.
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