Implementation of strategy required a new organization Decision based organization design was key to getting the new structure right Integrate business units & focus on the customer Shared support services targeted $200M of savings Changes to decision-making process targets $200M in savings Problem: TransportCo is a global transport company, with 20,000 people operating in over 100 countries.  The company's organization was cumbersome and bureaucratic with unclear accountability and excessive checks on decision-making. Faced with commoditization in the core business, where they were losing money, TransportCo's Senior Management forged a new strategy and asked Bain to assist with the organization redesign.